City Experiences is seeking a Captain for our City Ferry operation in Pensacola, FL

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

Directs the ferry's activities including repair, maintenance, restoration, inspection and licensing programs. Serves as primary contact onboard the vessel with the USCG concerning compliance with laws and regulations. Supervises on-board crewmembers. Provides high level of customer service. The Captain must have a 100 Ton GRT Inland license.

Essential Duties & Responsibilities

• Direct the ferry's activities and insures passengers' safety and security while vessels are underway on river.
• Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations.
• Ensures that ferry logs concerning official log, radio log, safety inspections, licensing information and safety training records are maintained in accordance with USCG regulations.
• Trains and provides feedback for evaluation of the performance of marine crew.
• Acts as representative of the operation to the public, community groups, Coast Guard and other appropriate governmental agencies to provide information concerning ferry operations.
• Prepares and submits reports and completes special projects as directed.
• Ensure that all inspections by the USCG meet the standard (no 835s) insofar as is practicable.
• Ensure that all vessel(s) are in a COI inspection ready condition at all times.
• Maintain and enhance our benchmark status with all inspecting agencies.
• Operate vessel at economical engine speeds, per established policies.
• Ensure a physically safe and environmentally sound working environment, proper tools, training, facilities and materials for all crewmembers. Conduct weekly emergency drills.
• Ensure compliance with all applicable local, state and federal safety and environmental regulations to include station bill assignments.
• Provide required training as needed for working with and proper disposal of hazardous waste.
• Review contents of Vessel Operations Guide and Pass Down Log.
• Ensure that all vessels are always kept in appropriate satisfactory condition and that maintenance work is done as unobtrusively as possible while guests are onboard.
• Maintain radio watch and monitor VHF channels 13 and 16.
• Responsible for accuracy of passenger and vehicular numbers. Ensuring cash deposits and pickup.
• Ensure that the safety of our guests and crewmembers is maximized through careful and vigorous definition, administration and enforcement of safety policies and guidelines. Coordinate emergency response.
• Ensure that all company policies are understood by, valued and followed by crewmembers. Demonstrate Company goals and values and distribute to all crewmembers.
• Develop strong relationships with appropriate crewmembers and represent the Company at meetings and other functions as requested.
• Participate in meetings, training, drills and safety audits as required by USCG & company policy.
• Ensure vessel is secure and alarm is set prior to departure from evening shift.
• Assure quality workmanship and performance by crewmembers.
• Ensure that the crew are properly uniformed, demonstrate appropriate attitudes, are technically competent in
  their area of responsibility, that all crewmembers are providing their best efforts, and that we have identified
  and are using their skills to the company's best advantage.
• Comply with rules and regulations contained in the Crew Handbook and as directed by Supervisor
  including, but not limited to:
  o Report to work on time and ready for duty;
  o Depart the vessel(s) only when properly relieved;
  o Ensure that the proper uniform is worn and grooming standards are met;
  o Complete required administrative forms clearly and accurately to include Accident/Incident Reports.
• Present professional level of customer service and appearance to all - internal and external.
• Performs other duties as assigned.

Requirements & Qualifications

• HS Diploma
• 100 GRT Inland Master endorsement
• Demonstrated ability to safely operate the vessel
• Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
• Valid Driver's License
• Copy of DD214, if Veteran status
• Excellent verbal and written communications skills; ability to communicate clearly and effectively both orally and in writing.
• Ability to train, mentor, coach, and counsel employees.
• Exceptional customer service skills
• Strong organizational and interpersonal skills
• Ability to effectively interact with the public
• Possess and demonstrate superior judgment and performance under pressure.
• Set and achieve high standards of performance.
• Excellent verbal and written communications skills
• Basic computer skills with Microsoft Office familiarity
• Demonstrated ability to safely operate motor vessels
• Experienced in supervision & training of employees
• Must be at least 18 years of age.

Salary range: $26 - $29 / hour; 16 - 25 hours / week

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.