S&T Market Leader II
Chicago, Illinois, United States
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ABOUT OUR FIRM
WHAT YOU WILL DO
You will lead the S&T Market for the Chicago office. This includes being responsible for developing and leading high-performance diverse teams focused on the development and implementation of the Practice Business Plan. You will contribute to the success of the firm including the areas of business development and client engagement, client and team leadership, mentoring of our people, and advancing the quality of work. You will be accountable to integrate our range of design services, managing our processes and delivering solid financial performance for the practice. Importantly, you will be an ambassador of our brand, championing Living-Centered Design and bringing our Firm's purpose - to help people continuously flourish - to life in every touchpoint you have with our clients.
In this role you will focus the majority of your time on activities that support the growth and impact of the practice, including external brand opportunities. Secondly you will focus your time on client and team leadership responsibilities engaged directly on projects.
- Practice Growth: Developing new business opportunities with new and current client partners to achieve top line targets, which will support a minimum 10% growth of the practice year over year. You will be accountable for the growth and success of the practice.
- Client Leadership: Leading, engaging, and partnering, at the highest levels, with our clients on billable project specific work. Advancing innovative solutions that differentiate the firm and foster strong long term client relationships that present opportunities for future work.
- Market Brand Enhancement: Acting as a leading voice for the practice and the market both externally and internally, visible in speaking events, writing and other activities that promote the firm and our work.
- Practice Support: Engaging in activities to advance the Firm, the Market, and your Office. Expanding the practice by working with and mentoring our current team members and recruiting talented candidates to be part of high-performance teams.
AREAS OF FOCUS
- Practice Leadership: Responsible for advancing strategic initiatives and client pursuit discussions and strategies. Working with Office, Market and other Practice Leadership lead the development of the practice business plan. This plan will outline strategies and actionable items that advance client engagement and development, market differentiation and team building to foster the growth of the practice in concert with firm-wide goals. You will participate and engage with other practice leaders in ways to improve our practice globally.
- Top Line Development: Work with Market and Client Leaders as well as other firm-wide resources to focus on growing the top line of the practice by identifying and actively pursuing new target clients as well as nurturing existing client relationships. You will seek to differentiate CannonDesign in the marketplace and promote the full range of our integrated design services, supporting the advancement of Living-Centered Design in all phases of client engagement. In this role you will be accountable for the overall top line results of the practice and have a personal goal of achieving top line success of $1.0M in 12 months and $3.0M per year thereafter in net signed fees.
- Client and Team Leadership: Lead by example. Demonstrate commitment to our clients by undertaking the work in an active way on select client project opportunities. Serve as a client leader and/or subject matter expert where appropriate.
- Understand the Market: Identify future market trends and opportunities for growth and advancement of the practice. Demonstrate a high level of knowledge of the practice, including “Best Practices,” and evidence-based and research-based design.
- Bottom Line Success: Collaborate with the Office Practice Leader, Business Practice Leader and Market Leader to ensure that the business plan bottom line initiatives are successfully implemented. Achieve a minimum of 10% firm profitability level for the practice each year.
- Staff Development: Assess, mentor, coach, and recruit staff to build a high-performance team, and to develop future leaders in your practice. Take ownership for the growth of a diverse and inclusive team. Assist in establishing an environment that encourages leadership, integrity, humility, respect, and responsibility, along with collaboration, experimentation, innovation, creativity, and entrepreneurship.
ABOUT YOUR QUALIFICATION
- Bachelor degree in architecture, interior design, interior architecture, or related engineering degree preferred.
- Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
- Must have 15 years minimum experience in the S&T Market with a proven track record of strategic growth, practice and team leadership, and business development success.
- Additional certifications and/or training relevant to this role are preferred.
- Strong presentations skills.
- Exceptional client and people leadership skills.
- Business acumen and proven ability to create and execute strategy.
- Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
- Some travel required.
ABOUT WORKING HERE
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.